Covenir

Covenir is an insurance operations outsourcing company that handles back-office and front-office work for insurance carriers, MGAs, mutuals and startups. Its services include first notice of loss and claims calls, customer support, print and virtual mail room work, premium payment posting, underwriting support and sales advisors. The company says it works with more than 100 carriers and handles a large volume of calls, premium payments and mailed documents each year.

Covenir works only with insurance companies, not individual policyholders, so it is a business-to-business firm rather than a walk-in service. Its customer-facing staff are US-based and it holds a Georgia print facility. The main office is at 127 Osigian Blvd in Warner Robins, with a second location in Worcester, Massachusetts. Prospective clients can book a consultation through the website.