Xpert

Xpert is a managed IT company offering outsourced IT support for businesses, with services covering managed IT, cybersecurity, cloud hosting, data backup, VoIP phone service and fiber internet. Its managed plan bundles most IT needs under one dedicated technology team, and the company says it can take on support for clients who already have an IT partner or a CIO.

Support is available 24/7 and the company says it aims to answer requests within about 36 seconds, which makes it suited to offices that cannot afford downtime. Xpert has moved to 880 W Long Lake Rd in Troy, and it offers a free monthly IT newsletter. Its website says there are no long-term contracts and a money-back guarantee, though the stated terms differ between pages.