The Scarlett Group

The Scarlett Group is a managed IT firm founded by IT auditors, offering fully managed and co-managed IT services for small and mid-sized organizations. Its core offerings include help desk support, managed cybersecurity, Microsoft 365 administration, disaster recovery, and compliance work for frameworks such as HIPAA and CMMC.

The firm serves businesses with roughly 20 to 2,000 employees and supports organizations that either want to hand off all IT or keep an internal IT team and add outside help. Support runs around the clock, and the firm reports that most help desk tickets are resolved the same day. The office is in Orange Park, Florida, and the firm also lists locations in Jacksonville, Orlando, St. Augustine, Tampa and Raleigh.