Advanced IT Support

Advanced IT Support is a locally owned IT company that has served small and midsize businesses in Jacksonville since 2014. It works three ways: managed IT for a monthly fee per user, co-managed IT alongside a client's own IT staff, or hourly support for occasional needs. Core work includes help desk, network support, cloud and Microsoft 365 setup and support, cybersecurity, backup and recovery, IT consulting, and compliance reviews for regulated industries.

The company works best with businesses of roughly 5 to 100 users, running Windows, Mac or both. Most day-to-day tickets are resolved remotely, and technicians go on site when hardware needs hands-on work. The office is on Salisbury Road in Southpoint, Jacksonville, and service covers Duval County, St. Augustine, Clay County and parts of southeast Georgia. Pricing is quoted through an online calculator, and monthly plans are month to month.