CAP Insurance Group

CAP Insurance Group is an independent insurance agency in Charlotte that places personal, commercial, life, and high-net-worth coverage. Because the agency is independent, it shops more than 20 carriers rather than working for a single company, and it works with specialty high-net-worth carriers for households with complex needs. Its commercial work covers general liability, workers' comp, commercial auto, cyber, property, and industry-specific policies for contractors, restaurants, medical and dental practices, and commercial real estate.

The agency is a short drive from Uptown along East Morehead Street, and clients can request quotes, policy changes, ID cards, and certificates of insurance through an online form or by phone. Reviewers often mention quick responses from their agent. The team also helps with claims by explaining coverage and walking clients through the process.